Soverain Software provides the highest levels of service and support to its customers. We offer our customers complete security and the ability to grow as their e-commerce strategy and business needs evolve. Soverain's support serves the ongoing needs of Transact customers and partners with superior levels of customer support, services, and training.


Technical support professionals from the Transact engineering team work with Transact customers to troubleshoot and resolve problems. Support is available via Telephone support for all levels is available Monday through Friday, 8:00 a.m. to 5:00 p.m. U.S. Central Standard Time.


Soverain technical staff provides comprehensive training on the Transact product and solutions. Soverain is committed to providing our customers with the instruction, tools, and experience to be able to maximize the value of their Transact investment.

Consulting Services

Soverain's professionals provide services and solutions focused on meeting our customers’ e-commerce needs. Working with our engineers, customers can leverage best practices gleaned from real-world deployments as well as benefit from up-to-the-minute training on new products and features.