Soverain Software provides the highest levels of service and support to its customers. We offer our customers complete security and the ability to grow as their e-commerce strategy and business needs evolve. Soverain's technical support serves the ongoing needs of Transact customers and partners with superior levels of customer support, services, and training.
Technical support professionals from the Transact engineering team work with Transact customers to troubleshoot and resolve problems. Using the Support Center, customers can log-in to the Transact technical support knowledge base, submit and track problem reports online, and access self-help product documentation and information.
Soverain technical staff provides comprehensive training on the Transact product and solutions. Soverain is committed to providing our customers with the instruction, tools, and experience to be able to maximize the value of their Transact investment.
Soverain's professionals provide services and solutions focused on meeting our customers’ e-commerce needs. Working with our engineers, customers can leverage best practices gleaned from real-world deployments as well as benefit from up-to-the-minute training on new products and features.