Training

Training is an integral part in implementing a new product and educating new staff about legacy systems. Soverain offers training customized to our customers’ business needs and levels of staff expertise. Our product experts can engage with our customers in a knowledge transfer exercise, enabling companies to get the most out of their e-commerce investment.

Soverain offers Administrator and Developer training. The following is a brief outline of topics discussed in each training module:

Administrator Training

Learn to fully administer Transact, including training on the following topics:.

• Security
• The Transact Management Console
• Payment Subsystem
• Tax Subsystem
• Log Files
• Database
• File System
• Registry
• Subscription Billing
• Micro-transaction Billing
• Installing a development and production system
• Going live

Additional administrator training is available on Store Configuration, Store Management, Multi-County VAT configuration, ISO-8583 Implementation and Subscriptions (Offers, Control Lists, Authentication, Billing, Canceling and crediting subscriptions).

Developer Training

Developers will learn about the Database Schema including the directory subsystem, micro-transaction subsystem, order subsystem, invoice subsystem, payment subsystem, store subsystem, and subscriptions subsystem. Developer training can also include any topics covered in the Administrator Training module.